Privacy Policy
Last updated: January 2024
1. Information We Collect
At Antique Restorations By Peggy, we collect information to provide better services to our customers. We collect information in the following ways:
Personal Information
- Name, email address, and phone number when you contact us
- Address information for pickup and delivery services
- Details about your furniture pieces and restoration needs
- Payment information when you use our services
Automatically Collected Information
- Website usage data through cookies and similar technologies
- IP address, browser type, and device information
- Pages visited and time spent on our website
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and improve our furniture restoration services
- To communicate with you about your restoration projects
- To schedule appointments and coordinate pickup/delivery
- To process payments and maintain records
- To send service updates and promotional materials (with your consent)
- To analyze website usage and improve user experience
- To comply with legal obligations and protect our rights
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- With service providers who assist in our operations (payment processors, shipping companies)
- When required by law or to protect our rights and safety
- In connection with a business transfer or acquisition
- With your explicit consent
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure data transmission using SSL encryption
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
- Secure storage of physical and digital records
5. Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Types of cookies we use include:
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Help us understand how visitors use our website
- Marketing Cookies: Used to deliver relevant advertisements
- Functional Cookies: Remember your preferences and settings
You can manage cookie preferences through our cookie banner or your browser settings.
6. Your Rights
You have certain rights regarding your personal information:
- Access: Request copies of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Objection: Object to processing of your personal information
- Withdrawal: Withdraw consent for data processing
To exercise these rights, contact us at brennanterrell@peggyantiqrestor.com.
7. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Retention periods vary based on:
- The type of information collected
- The purpose for which it was collected
- Legal and regulatory requirements
- Our legitimate business interests
8. Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
9. International Data Transfers
If you are located outside the United States, please note that your information may be transferred to, stored, and processed in the United States. By using our services, you consent to such transfers.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will:
- Post the updated policy on our website
- Update the "Last updated" date
- Notify you of significant changes via email or website notice
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us: